24th April 2021 - SoleLution Shops ARE NOW OPEN!
I have to apologise as I am 10 days late in updating this blog. WE ARE NOW OPEN! Your support has been phenominal and as such we have been (very happily) rushed off our feet, finding you all the right shoes for your soles.
I cannot thank you enough for the support our customers have given us during lockdown, and although Sarah and I have loved coming to visit you on your doorsteps, I am even happier to have you back in store where you are able to browse all that we have to offer - and there are some lovely shoes, sandals and canvas for ladies, gents and children this season.
As before, we are continuing to ensure that we remain COVID secure in store and appreciate your patience and cooperation. We are cleaning each seating area between customers including our fitting screens, santising and washing our hands, sanitising shoes after they have been tried on and have screens at the till. Walk ins are very much welcome for a browse, and we have appointments available if you'd prefer to book yourself a time slot. Please note that for your safety we have to limit the number of customers in-store and ask that you wait at the door to be welcomed in. We also ask that you wear a mask, sanitise your hands, and we will be requiring you to wear pop socks when trying on shoes and sandals, if you don't have any socks with you.
If you'd like to make an appointment please click here https://www.picktime.com/solelution or alternatively telephone SoleLution Portishead on 01275 843399 and SoleLution Clifton on 0117 9738350.
5th January 2021 - SoleLution Shops CLOSED, but solelution.co.uk is still open!
Further to Government announcements re non-essential retail closing, I am very sad to say that for the foreseeable our shops will be closed. However, our website remains open and we are back out on the road delivering and fitting from a distance with the help of our Virtual Fitting Questionnaire.
Please don't hesitate to contact us if you have any questions and we will do our best to help. Shop telephone lines are all diverting to a mobile, but please bear with us and leave a message if we don't answer.
I feel little like a broken record as I keep saying how grateful I, and my staff, are for your support, but we truly are. Stay safe everyone, and hopefully it won't be too long before we can welcome you back in store.
18th June 2020 - SoleLution is OPEN!
On Monday, SoleLution opened Portishead on an appointment basis, followed by Clifton on Wednesday. It has been lovely to see some of our customers already!
To ensure that we are COVID Secure, we have had to make some changes to the way we operate. We are now open on an apppointment only basis. Bookings can be made via the link at the top of this page. We have introduced fitting screens, as we are unable to socially distance when measuring and fitting feet, to protect both you and ourselves, you will be asked to remove any gloves before coming in-store, we will ask you to use hand sanitiser and you are more than welcome to wear a mask if you would like. Seating, gauges and screens are being cleaned between customers and all tried on shoes are being sanitised or quarantined. Here is a short video to give you an idea of what to expect on your visit:
This is all very different so please be patient with us as we adjust, ask questions if you need clarity and provide us with feedback. We look forward to seeing you in-store soon and can't wait to help you find the right shoe for your sole! If you are unable to visit us in store either because you don't live locally or are isolating, we are still offering our virtaul fitting service.
27th May 2020 - Plans for re-opening changed to 15th June
Further to the government's announcement today we are now looking to open on 15th June. More details to follow soon, but we are very much looking forward to seeing you in store.
15th May 2020 - Plans for Re-Opening on 1st June 2020.
Following the governments announcement earlier this week, we are busy making plans for when we are allowed to re-open which will hopefully be the 1st June.
We will be running an appointment based system to keep customers to a minimum in the shop. More details to follow, but if you would like to be added to the waiting list then please drop us an email or message us on facebook. In the meantime our virtual fitting service is available.
From a cleaning and sanitising point of view we have Sneeze Guards being made so that we can still fit your feet, and also to keep you safe at the counter, when it is hard for us to maintain a 2m distance. We will also be wearing visors. We will be asking customers to sanitise their hands before they enter the shop, as will staff. Gauges, seating amongst other things will be cleaned between customers.
We are very excited that we'll be able to see you instore soon. In the meantime stay safe and well.
1st April 2020 - Shop Closed but website still open
A quick hello from Tanya, our owner. We hope that you are all keeping safe and well.
We appreciate that shoes and sandals are not at the forefront of everyone's minds, but wanted to reassure you that we are still here to help if you need a quick shoe fix to cheer yourself up, you've worn a hole in your shoes due to the amount of walking you're doing on your daily exercise, or the kids feet have grown.
Our website, solelution.co.uk, is still open for business and we are happy to answer any questions either by phone 01275 843399, or via email email@example.com. All delivery charges have been waived for the UK and we have extended our returns policy to 30 days so you have longer to try them on at home. If you live local to either of our shops in Portishead or Clifton, we will endeavour to deliver ourselves, contactlessly of course.
Finally, a huge thank you to all our customers who continue to support us. Even if you're not looking to buy from us at the moment, every Facebook share, Instagram like, comments, and recommendation to friends and family is very much appreciated.
SoleLution’s doors may be closed but SoleLution are still very much here to help you find the right shoe for your sole.